We do not accept general returns. However, if your order arrives with defects, damage, or incorrect customization, we are committed to making it right.
- Damaged or Incorrect Items: If you receive a defective or incorrect product, please contact us within 7 days of receiving your item. Include a clear photo of the issue, and we will work swiftly to resolve it.
- Refunds & Replacements: Once we verify the issue, we will offer a free replacement or a full refund, depending on your preference.
- No Returns for Customer Errors: We cannot accept returns or offer refunds for errors caused by incorrect size selection, address mistakes, or other customer-related issues.
We take great pride in our craftsmanship and want you to be 100% satisfied with your purchase!
Cancellation Policy
- Orders can be canceled within 2 hours of purchase.
- Once production starts, cancellations are no longer possible.
SHIPPING CARRIER:
We work with many carriers to ship the order, which depends on the shipment address: USPS, FedEx, DHL, UPS, Local Post...
